Rental service. At the airport of Tokyo, OrangeSmile.com provides cars to rent in all categories: economy, compact, full-size, minivan, SUV and cabrio. Renting a car in the airport is always cheaper than in other rental locations around Tokyo.
Reservation. When filling in the reservation form, always specify your flight number to Tokyo. This helps our rental supplier to control the car logistics based on the actual flight landing time. Also, read the car rental conditions carefully. They specify the required documents to be brought to the desk in Haneda Otorii Ekimae.
Finding the office. Upon landing follow the signs 'Car Rental' to find the rental location 'Haneda Otorii Ekimae'. These signs can be found in the baggage area and in the arrival hall of the Tokyo airport.
Communication. Keep the phone numbers of our support team and the rental office in 'Haneda Otorii Ekimae' with you during the trip (both numbers are provided in the confirmation voucher). In case of any deviations from the plan or delays, please make a notification call to the rental desk as soon as possible. In case of problems at the 'Haneda Otorii Ekimae' office, make a live phone call to our support.
At the office. Ask your rental officer in 'Haneda Otorii Ekimae', whether it is possible to upgrade the vehicle. Often, rental companies of Japan use the opportunity to make the customer happy by an upgrade. Also ask for telephone numbers to be used in case of car damage or theft situations.
Return. At the rental desk in 'Haneda Otorii Ekimae', ask the officer how tolerant the rental company is to the 'too-late' returns. Normally, a one hour delay is not penalized in Japan.
We wish you great holidays and fantastic time in Tokyo!
FAQ on the rental steps
'OrangeSmile.CarTrawler' enables advanced search through the most complete and up-to-date database of actual car rental offers in Tokyo, as well as an instant 3-step reservation service for your selected vehicle. All the booking stages, including the confirmation voucher, are provided in most common languages, including English. We guarantee that regardless of your rental dates, at the location 'Haneda Otorii Ekimae' you will always find a car at a price that will be lower than in other rental companies.