Airline Tickets from Cancun

General Info

Airport Address: Cancún International Airport, Carretera Cancun-Chetumal Km 22, Cancun, Q Roo, Mexico, 77500
Distance and Location: The airport is located 22km (14 miles) southwest of Cancún
Airport Website: www.cancun-airport.com
Airport E-mail: information@cancun-airport.com
Airport Telephone: 998 848 7200 or 998 886 0322
Country Code: 52
Time Zone: GMT - 5 (GMT - 6 from the first Sunday in April to the last Sunday in October)
Total Number of Terminals: 2
Moving between Terminals: An airport shuttle service runs between the main entrances to the terminals.

Information and Customer Care Desks

An information booth is located at the main entrance to Terminal 2. There are airport representatives in both terminals, to provide information on the airport and the location of facilities. For information prior to travel, passengers should contact their airline, as there is no dedicated information telephone number for the airport. Alternatively, passengers can e-mail the airport.

Available Facilities and Services

Money withdrawal and Communication facilities: ATMs are located throughout the terminal buildings and there are bureaux de change in both terminal buildings. Post boxes are located at Terminal 1 in the FBO building and in Terminal 2 by the main entrance. There is a bank in Terminal 2. Cafe and restaurants: The airport has a variety of fast-food outlets and restaurants. Shopping facilities: There are a variety of gift shops at the airport. Duty-free and a convenience store are available in Terminal 2. Luggage services: There are lockers available at the airport. Porters are available to help with luggage for a tip. Other services: There is a beauty parlour and medical services in Terminal 2.

Car Parking Info

One car park is available at Terminal 1 and one at Terminal 2; both are open 24 hours a day. Car parks are patrolled by a security service.

Driving by car from/to Cancun

Drivers should take Carretera (highway) Cancún-Chetumal until the km 22 exit, and then follow signs for the airport.

Public Transportation from/to Cancun

How to reach: By Taxi: An official taxi company provides individual and group services from the airport. Taxis can be paid for at the airport just after the Arrivals hall. Shuttles run door-to-door services to hotels in and around Cancun; it is possible and recommended to reserve a shuttle in advance, via the airport website. By Bus: There is a public shuttle service from the airport to Cancun and the Riviera Maya, making a number of stops at various hotels and towns. The shuttle leaves the airport when the bus is full and journey times can be lengthy. Tickets can be purchased at the desk in the baggage reclaim area.

Actually the city is split into two main areas: Zona Hotelera and Ciudad Cancun. The first one represents a 18 km long island facing by its long and sunny beach with lots of fancy hotels the Caribbean on one side and a beautiful lagoon Laguna Nichupte on the other. The second main area of the city is in the mainland. This area is mostly inhabited by people and this is the region where tourists can find some accommodation at a rather low price. The two parts of the city are connected by a long bridge and we may say that they represent two different worlds. Ciudad Cancun is more Mexican with cozy restaurants and bars and Zona Hotelera is more like a modern a fashionable Las Vegas with a beautiful beach, malls and bars with the almost the only difference: there no casinos in Cancun.

More about Cancun in our City Guide ...