Despite the fact that the past year has become one of the most difficult for the hotel business in history, hotels do not stop improving and moving forward. According to experts, the past year has significantly accelerated some changes, which in any case would appear in hotels in the near future.
Experts believe that one of the key hotel innovations in the coming years may be contactless communication with staff. Already few years ago, many hotels removed the classic reception desk and offered their customers to go through the check-in and check-out procedure using special electronic machines.
After successful registration, the guest receives a special card or electronic code which can open the door of his room. Thus, the new check-in rules entailed another relevant change - instead of conventional locks with a key, new electronic locks may appear in all hotels.
Guests can also pay for services using electronic gadgets. To obtain the invoice, you would no longer need to come to the reception and wait for a hotel employee. Minimizing the contact with hotel staff is the main, but not the only change that awaits hotels in the near future. A huge amount of changes will touch the technical equipment of the rooms.
Soon, in-room technical accessories will not be limited to just a TV, gadget station and coffee machine. Experts are sure that over the past year, services for ordering food and goods delivery to the room have become very popular among travelers. It is possible that soon special electronic screens will appear in hotel rooms, which enable guests to study the offers of restaurants and shops in a convenient form.
The presence of such monitors will save travelers from the need to install new mobile applications into their gadgets and understand the principles of their operation. Even after the end of the pandemic, such services will remain relevant, as for many people they will become a familiar part of everyday life. With the help of electronic screens, guests will also be able to explore and manage hotel services. The combination of such innovations will make the atmosphere in modern hotels completely different, aimed at increasing the level of comfort and safety.