Virgin Hotels has just launched its new loyalty program called The Know. The program offers more than an ordinary hotel loyalty program. Guests will receive personalized service and will be aware of all latest news about Virgin Hotels as well as about their partners. Members of the new loyalty system will be invited to participate in a number of activities and special services available only for the members. For example, guests will be able to get complimentary room upgrades, enjoy pickup and delivery to the hotel, special food offers, exclusive offers on beverages and many surprises. Moreover, guests will be able to attend special events organized at Virgin Hotels, birthday parties, anniversaries and much more.
In order to become member of the loyalty program, you don’t need anything particular. Just open the company’s website and sign up for The Know. During the registration process, guests will be asked to fill a special form, where they will be asked to mention their allergies, pet peeves, favourite food of their dog, favourite cocktails and snacks, and much more. The hotelier says they have developed such a long list of preferences and details to offer truly unique and personalized service to their guests, grant superb offers that will suit particular customer and make hotel stay an unforgettable experience for guests of Virgin Hotels.