Milan is a real Mecca for shoppers. When you plan to visit local stores, it is worth considering some unspoken rules that are recommended for following by every polite customer. They will help you to gain the seller’s respect and make the process of acquiring favorite things even more enjoyable. Thus, you should definitely say hello to the owner at the entrance of the store. Typically, the seller first greets visitors, and offers his help. To reply to a greeting a buyer should say «buongiorno» (if a shopping trip was in the morning) or «buona sera» (if a shopping trip was in the afternoon). If you do not need the owner’s help, you should refuse politely, for example, by using the phrase «grazie, vorrei dare un'occhiata».
it is worth noting that you do not have to deal with local vendors in Italian only as many of them speak English fluently. Luxurious shops and boutiques can even have professional translators who help visitors to communicate with the shop’s staff in a simple and convenient manner.
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