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Riu Opens its Hotels in Berlin and Guadalajara

News Riu reported the opening of the company’s two hotels, namely, the Riu Plaza hotel in Berlin (Germany) and the Riu Plaza hotel in Guadalajara (Mexico). Both the properties start accepting guests starting from Monday, May 25th. These are going to be the first two hotels by Riu that will resume their work after the closure. The hotelier decided to close all its hotels in March due to the coronavirus outbreak. The hotels in Berlin and Guadalajara will also be the first properties to adopt the new security protocol. Riu developed this set of rules for hotels in the Post-COVID world. The main purpose of the protocol is to keep both customers and hotel staff safe.

Opened in 2015, the Riu Plaza hotel in Berlin has 357 rooms. The four-star hotel enjoys a fantastic location in one of the most popular districts of the German capital. Guests of this Berlin hotel have simple access to the historic center, shopping areas, and fine dining. The hotel is going to reopen just several days after Pentecost. This is a popular holiday that is widely celebrated in Germany and some other neighboring countries. For Germans, the Pentecost period is a popular time to travel.

The Guadalajara hotel opened several years before the one in Berlin – in 2011. Known for its prominent location on Lopez Mateos Avenue, the Riu Plaza Guadalajara is a popular choice for both business and leisure guests. Tourists enjoy proximity to the historic center, and business travelers – to Expo Guadalajara. The hotel has 550 rooms, 16 meeting rooms, and a large conference center. As Guadalajara is the second most important city in Mexico and the capital of the Jalisco state, it is an established cultural and economic center.

To ensure safe work for the hotel employees and guests, Riu developed a set of protocols together with Preverisk, a famous consulting company. There are 17 different protocols in total. The first phase of the opening is the most important, and the company will test these protocols and their efficient implementation. According to these protocols, every employee knows how to ask and how to perform their daily tasks.

To introduce the new rules, Riu launched a special training program. It includes safety, performance, and hygiene protocols. As hotels reopen gradually in the new Post-COVID world, Riu will limit their occupancy to 50% or 60% unless there are other legal regulations on this subject.


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