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All-inclusive Hotels Refuse to Serve British Travelers Because of Fake Claims

News A significant rise of fake food poisoning claims from British travelers may result in banning them from all-inclusive hotel chains. British holiday companies have reported the increased number of legal actions against all-inclusive hotels. As a rule, such claims are presented by the so-called claims management companies (CMCs).

All-inclusive hotels are under fire because clients are expected to eat all food at the hotel, so it is easier to fill a claim and win thousands of pounds. Actually, CMC scouts literally wait for such cases and quickly offer their help. However, it seems that the number of fake claims is rising as well. According to TUI, they have recorded 15 times more sickness claims since spring 2016. At the same time, the reported sickness level hasn’t changed.

Naturally, such a change is not welcomed by hotels, and so, as TUI mentions, the rise of food poisoning claims has resulted in “friction” with owners of all-inclusive chains. If the problem persists, there’s a risk that hotel chains will set up limits for British travelers. They might ban travelers from the Great Britain or allow them to stay at the hotels, but do not use the all-inclusive option. If that happens, that would be a quite a problem for the British as the choice of destinations and holiday types would be limited to them.

All-inclusive holidays have become particularly popular with UK tourists since the Brexit. As the value of the pound decreased after the Brexit vote, it became more expensive for them to make holidays in the eurozone countries. Therefore, UK travelers prefer all-inclusive services in order to control all the spending.

Because of a legal loophole, it is easier for lawyers to encourage people to pretend sick, fill fraudulent claims, and then enjoy a high commission. However, not all holidaymakers know that hotels can fill another claim in return. For example, one couple from the Great Britain might lose their home as a Greek resort has filed a counter claim for £170,000. The couple made a food poisoning allegation but then withdrew the claim. The authors of the “Stop Sickness Scam” campaign ask travelers to refrain from fake accuses and encourage the government to address the problem.


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