Travel Reservations - OrangeSmile Tours
Best destinations around the world - Travel Guide

Find the right hotel

Hotel Business News and Analytics
Important! This article is written by editors and is protected by copyright law. The article can only be re-used with a direct link to
All news:

Now hotels in UK struggle with unwished guests using a database

News We often select hotels on the basis of reviews and feedbacks made by other people. Hoteliers also want to have the same experience and Guestscan Ltd. offers this opportunity to them! Now with the help of this UK-based organization hoteliers can share their opinion concerning particular guests.

Guestscan provides a database for all hotels in England just for £48 a year. The database contains the names of nonpaying and unruly visitors. This database can be easily incorporated into a booking system of a hotel and once the person from the “black list” makes a reservation at the hotel, its management will be automatically alerted. Guestscan representatives mention a hotel’s visitor that is nonplaying or does something wrong is most likely to repeat this in future. This may be not a big problem for large hotels, but smaller hoteliers are absolutely not protected.

The database will be maintained by the hoteliers themselves. In order to blacklist the visitor, the hotel must undergo a verification process and present evidences. The guests will be blacklisted for the period from 2 to 4 years. The “offences”, that may cause the blacklisting, are damage of hotel’s property, nonpayment, theft or abusive behavior.

Guestscan Ltd. is a newly formed organization, but it already has over 10 000 hotels in UK participating by the end of this year. Currently the database covers UK hotels only, but the company plans to cover other countries of Europe and North America in future.

Previous article / Back to news index

Stay in touch with the latest news of a worldwide hotel industry. All up-to-date analytics, news, and reports about hotel business trends on

Our travel services
 Car Rental
Car Hire Worldwide
 News in languages
 Top 20 destinations
216 hotels
91 hotels
69 hotels
150 hotels
65 hotels
724 hotels
48 hotels
47 hotels
60 hotels
41 hotels