Travel Reservations - OrangeSmile Tours
Best destinations around the world - Travel Guide

Find the right hotel

Hotel Business News and Analytics
Important! This article is written by orangesmile.com editors and is protected by copyright law. The article can only be re-used with a direct link to www.orangesmile.com

Hilton Plans to Make Cancellations More Difficult

News Hilton Worldwide is testing new types of rooms that will be harder to cancel in selected hotels around the world. The rooms of new type are already available for booking and are marked as Semi-Flex or Prepay Restricted. Guestrooms of this type are offered on special rates.

The Semi-Flex guestrooms can be cancelled up to seven days before the check-in date, but in order to cancel the booking, guests will need to pay a fee. The Prepay Restricted guestrooms are offered on special price, but they are nonrefundable and unchangeable.

Hilton considers this step a way to make their guestrooms more customizable. Rooms with the abovementioned options provide greater value and more choices for guests of Hilton hotels. This is not the first attempt to make it harder to cancel reservations. Last year, Hilton charged guests a fee of US$50 in case of cancelation. Even though customers hated it, that initiative gave the company “a better idea of future changes”. In future, Hilton plans to make a system of flexible and inflexible rates, different prices and airline type price fluctuations.

The upgraded guestroom rates reflect the new policy. A full price of one-bedroom non-smoking suite at the Hampton Inn & Suites Boynton Beach for October 2016 is US$144 per night. The cost of the same guestroom using Semi-Flex rate is US$138, and under The Prepay Restricted condition the guestroom is offered even lower – US$122 per night.


Previous article / Back to news index

Stay in touch with the latest news of a worldwide hotel industry. All up-to-date analytics, reports, and news about hotel business trends on OrangeSmile.com.

Our travel services
 Car Rental
Car Hire Worldwide
 News in languages
 Top 10 destinations
347 hotels
74 hotels
94 hotels
Girona Airport
131 hotels
39 hotels
98 hotels
57 hotels
563 hotels
150 hotels
211 hotels