Along with numerous Management and Sales solutions, Hospitality Softnet, Inc. has come up with the Telephone Coaching Call Series, a highly flexible and cost-effective sales and management training program aimed at improving hotel booking performance.
The course comprises 13 different selling topics. Training sessions should not exceed 1 hour. Hotel Sales trainers deliver the course via phone or Internet, so that participants can “attend” a session right on the spot. Each session can be tailored to a Sales Manager’s individual qualities, experience and performance levels. According to Lisa Richards, Partner, Hospitality Softnet, Inc., the trainers ensure that “…these training calls be scheduled at a convenient time, as to not interfere with valuable Prime Selling Time.”
With competition growing ever tighter, hotels need innovative reservation, sales and management strategies to stay afloat. The Telephone Coaching Call Series is there to help hotel management staff live up to ever-changing business conditions and survive the current economic upheavals.