Almost all major cities of the region offer a welcome card, which can be purchased at the hotel or in the tourist office. Such cards provide free travel with public transport and discounts at some cultural sites; the card helps to save considerably.
Tourists can be annoyed by uninvited helpers in Milan and other major cities. Usually those are Gipsies asking for money; they mingle near numerous electronic machines. They will diligently explain how to use a machine, even if the client doesn’t need their help, and then ask for money.
For the above reason, you should beware of pickpockets and try not to carry valuables without special need. Money and documents shouldn’t be carried in pockets; it’s better to keep cameras and cell phones in the bag.
Huge queues at railway stations and bus stations are quite common. It's worth noting that you can buy tickets for some destinations not only in specialized offices, but also in the nearby kiosks selling drinks and snacks.
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